I noticed a small tea shop in my neighborhood run by a Sri Lankan family just started exporting to Japan. Their secret? They personally visited buyers and shared samples with a handwritten note about the farm's history. Sometimes, personal touch beats dig... moreI noticed a small tea shop in my neighborhood run by a Sri Lankan family just started exporting to Japan. Their secret? They personally visited buyers and shared samples with a handwritten note about the farm's history. Sometimes, personal touch beats digital reach. less