Are you looking to grow your career in a dynamic and fast-paced financial institution? We are currently recruiting talented professionals to join our credit and debt recovery departments in Nairobi. If you have a passion for credit management, legal documentation, or debt recovery, we invite you to explore the exciting opportunities listed below.
These roles are ideal for candidates who are detail-oriented, results-driven, and eager to make a real impact within the organization. As part of our team, you will work with experienced professionals, contribute to strategic credit operations, and support the overall financial health of the company.
If you believe you have what it takes to thrive in any of these roles, read on to find the job that best matches your skills and career goals.
1. Assistant Manager – Debt Recovery
Department: Credit
Location: Nairobi
Job Type: Full-Time
Job Description:
The Assistant Manager – Debt Recovery will play a key role in supporting the recovery of overdue loans, ensuring minimal default rates while maintaining positive customer relationships.
Key Responsibilities:
- Coordinate and monitor the debt recovery process to ensure timely repayment from delinquent clients.
- Maintain a portfolio of non-performing loans (NPLs) and create customized repayment plans in line with company policy.
- Work closely with legal and credit teams to recommend and initiate legal action where necessary.
- Provide regular updates to senior management on recovery performance and progress.
- Guide and supervise debt recovery officers to achieve departmental targets.
- Negotiate and restructure loan repayments with defaulting clients.
- Maintain proper documentation of all recovery efforts and actions taken.
- Ensure compliance with all internal policies and regulatory requirements during recovery processes.
2. Manager, Debt Recovery Unit
Department: Credit
Location: Nairobi
Job Type: Full-Time
Job Description:
As the Manager of the Debt Recovery Unit, you will be responsible for leading the debt recovery strategy, supervising a team of recovery professionals, and implementing effective processes to reduce loan losses.
Key Responsibilities:
- Lead the Debt Recovery Unit to meet targeted recovery rates and reduce the institution’s NPL ratio.
- Develop and implement strategies and procedures for efficient loan recovery and account management.
- Analyze trends in defaulted loans and provide strategic recommendations to mitigate future risks.
- Manage escalated recovery cases, including litigation and enforcement, in coordination with the legal department.
- Oversee team performance and provide training and mentorship to debt recovery staff.
- Collaborate with other departments including Risk, Legal, and Credit Analysis to resolve delinquent accounts.
- Generate regular and ad-hoc reports for management review.
- Promote a culture of professionalism and accountability within the recovery team.
3. Senior Associate – Debt Recovery
Department: Credit
Location: Nairobi
Job Type: Full-Time
Job Description:
The Senior Associate – Debt Recovery is responsible for hands-on recovery of delinquent accounts, supporting the team’s targets, and maintaining high standards of compliance and documentation.
Key Responsibilities:
- Manage and follow up on non-performing loans assigned to them, ensuring effective and timely recovery.
- Communicate professionally with defaulting clients via calls, letters, and in-person visits where necessary.
- Maintain accurate and up-to-date records of recovery efforts and outcomes.
- Prepare status reports and recovery forecasts for management.
- Recommend accounts for escalation or legal action where recovery attempts have been exhausted.
- Assist in the execution of repossession and auctioning procedures in line with legal requirements.
- Support junior officers in complex cases, providing guidance and technical insight.
- Attend court sessions or meetings with legal teams as may be required.
4. Senior Associate, Credit Securities Documentation
Department: Credit
Location: Nairobi
Job Type: Full-Time
Job Description:
The Senior Associate, Credit Securities Documentation, will handle the preparation, review, and safe custody of credit security documents to ensure compliance and enforceability of credit terms.
Key Responsibilities:
- Review loan security documents to ensure completeness and accuracy prior to disbursement.
- Prepare and maintain a checklist of all required securities and documents for each credit facility.
- Ensure all securities are registered appropriately (charges, mortgages, debentures, etc.) in line with regulatory guidelines.
- Liaise with external advocates and valuers to ensure timely documentation and verification of securities.
- Update and maintain a securities register for all credit accounts.
- Monitor document renewal timelines (e.g., insurance policies, title deeds) and alert relevant teams.
- Safeguard all original security documents and ensure retrieval processes are secure and documented.
- Provide legal and procedural guidance on matters concerning loan documentation.
Why Join Us?
Joining our credit and recovery team means being part of a visionary institution that values integrity, professionalism, and performance. You will have the opportunity to work in an environment that encourages innovation and professional development, while making a measurable impact on our credit performance and customer relationships.
We offer competitive compensation, a collaborative culture, and the chance to grow within one of the region’s most respected financial institutions.
How to Apply
If you believe you are the right candidate for any of the roles listed above, we encourage you to submit your application as soon as possible.
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