Exciting Career Opportunities at SBM Bank Kenya – Apply Today!
SBM Bank Kenya is a leading and dynamic commercial bank that is part of the SBM Group, headquartered in Mauritius with a growing presence across East Africa. Our purpose is to provide innovative and customer-focused banking solutions that empower individuals, SMEs, and corporates to grow and thrive. We are looking for highly motivated, professional, and experienced individuals to join our expanding team across multiple departments. If you’re passionate about making a difference in the financial sector, explore the opportunities below and take the next step in your career.
1. Consumer Banking Officers
Band/Level: Officer
Department: Consumer Banking
Contract Terms: Open Ended
Location: Branches
Expiry Date: 13 May 2025
Job Description:
- Drive retail banking growth through the acquisition of new customers and cross-selling to existing ones.
- Promote and sell consumer banking products, including savings and current accounts, personal loans, and mobile banking.
- Maintain high-quality customer service by resolving customer queries and ensuring an excellent branch experience.
- Support marketing campaigns and branch initiatives to enhance customer acquisition.
- Maintain compliance with internal policies and regulatory requirements.
2. Senior Relationship Officers – Business Banking
Band/Level: Senior Officer
Department: Business Banking
Contract Terms: Open Ended
Location: Nairobi & Pwani Regions
Expiry Date: 13 May 2025
Job Description:
- Develop and manage strong client relationships with SME and business clients.
- Identify new business opportunities and support portfolio growth through tailored banking solutions.
- Perform credit assessments and recommend appropriate credit structures in line with policy.
- Monitor account performance, manage risk, and ensure client satisfaction.
- Liaise with internal teams for seamless customer service and timely delivery of banking solutions.
3. Officer, IT Service Delivery (1)
Band/Level: Officer
Department: ICT
Contract Terms: Fixed Term Contract
Location: Head Office
Expiry Date: 13 May 2025
Job Description:
- Provide first-level IT support across the bank’s users and ensure timely resolution of technical issues.
- Support system maintenance, installations, upgrades, and IT service delivery operations.
- Monitor system performance and escalate incidents as needed.
- Document IT procedures and maintain service delivery logs.
- Support infrastructure availability and ensure adherence to SLAs.
4. Assistant Relationship Manager – Trade Finance (1)
Band/Level: Assistant Manager
Department: Corporate & Institutional Banking
Contract Terms: Open Ended
Location: Head Office
Expiry Date: 06 May 2025
Job Description:
- Assist in managing Trade Finance client portfolios, ensuring end-to-end client support.
- Prepare credit proposals, monitor limits, and follow up on documentation.
- Drive revenue by cross-selling trade finance products such as Letters of Credit and Guarantees.
- Ensure adherence to compliance and risk management policies.
- Support relationship managers in achieving departmental KPIs and client satisfaction.
5. Relationship Manager – Transaction Banking (1)
Band/Level: Manager
Department: Corporate & Institutional Banking
Contract Terms: Open Ended
Location: Head Office
Expiry Date: 06 May 2025
Job Description:
- Lead the management and growth of Transaction Banking client portfolios.
- Drive adoption of cash management, trade services, and payment solutions.
- Customize banking solutions to meet client transaction needs.
- Collaborate with product, operations, and risk teams to enhance service delivery.
- Monitor industry trends and customer behavior to support strategic initiatives.
6. Bancassurance Sales Officers (6)
Band/Level: Officer
Department: Corporate & Institutional Banking
Contract Terms: Fixed Term Contract (2 years)
Location: Nairobi Regions
Expiry Date: 06 May 2025
Job Description:
- Promote and sell bancassurance products through the bank’s retail and business channels.
- Achieve sales targets and drive insurance revenue growth.
- Educate customers on insurance offerings and benefits.
- Ensure compliance with regulatory and underwriting requirements.
- Maintain effective follow-up and after-sales service to build customer trust.
7. Assistant Relationship Manager – Corporate & Institutional Banking (Pwani Region)
Band/Level: Assistant Manager
Department: Corporate & Institutional Banking
Contract Terms: Open Ended
Location: Pwani
Expiry Date: 06 May 2025
Job Description:
- Support the management of corporate and institutional banking relationships in the Pwani Region.
- Assist in credit proposal preparation, risk analysis, and documentation.
- Coordinate product delivery and respond to client inquiries.
- Participate in client visits and presentations to foster relationships.
- Collaborate with product specialists to deliver value-added solutions.
8. Assistant Manager – Forex Trading Dealer
Band/Level: Assistant Manager
Department: Treasury
Contract Terms: Open Ended
Location: Head Office
Expiry Date: 06 May 2025
Job Description:
- Execute forex trading transactions and manage positions in line with market developments.
- Monitor currency trends and provide market intelligence to clients and internal teams.
- Ensure trading activities comply with regulatory and internal limits.
- Build and maintain relationships with interbank and corporate clients.
- Generate revenue by leveraging currency volatility and client needs.
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