Tabitha Kioko

Administrative Assistant

Africa 2100

2023

Chicago, United States Of America (USA)

Providing comprehensive administrative support to enhance office efficiency and ensure smooth operations. Responsible for managing schedules, coordinating meetings, and maintaining organized records for easy access. Demonstrated strong communication skills by liaising with various departments, ensuring information flow and collaboration. Successfully implemented new filing systems that improved data retrieval times by 30%. Managed travel arrangements and expense reports, contributing to reduced costs through strategic planning and negotiation. Additionally, assisted in preparing reports and presentations, streamlining the informationsharing process for various stakeholders. Supported office projects and events, showcasing exceptional organizational abilities and attention to detail. Actively identified opportunities for process improvements, resulting in enhanced workflow and increased productivity within the team.

Domestic Helper

Sahl Saned recruiting company

2024 - 2026

Riyadh, Saudi Arabia

As a dedicated domestic helper, I ensure seamless daily household operations by executing a variety of essential tasks. My responsibilities encompass thorough cleaning, organizing living spaces, and managing laundry to create a welcoming environment. I prioritize efficient housekeeping techniques, optimizing time and resources while adhering to cleanliness and hygiene standards. With a commitment to delivering excellent service, I actively contribute to the overall comfort and wellbeing of the household, ensuring that all tasks are completed to the highest standards.My proactive approach includes anticipating household needs and adapting to changing circumstances, resulting in enhanced satisfaction for family members. By maintaining a structured routine and demonstrating attention to detail, I foster a harmonious and organized living space.

Customer Support

Safaricom Ltd

2022 - 2023

Mtito andei, Kenya

In a dynamic environment, delivered exceptional customer support for Safaricom Kenya, ensuring customer satisfaction and retention. Actively resolved inquiries and issues, leveraging product knowledge to provide accurate information and effective solutions. Demonstrated strong communication skills by engaging with customers through various channels, fostering trust and a positive brand image. Collaborated with crossfunctional teams to identify and implement process improvements that enhanced customer experience. Recognized for consistently meeting or exceeding performance metrics, contributing to the overall success of the support team. Engaged in training sessions to equip new team members and share best practices, promoting a culture of continuous improvement within the department.

Cleaner and Store keeper

Lawswood investment

2021 - 2022

Voi, Kenya

I Worked as a Cleaner and Store Keeper responsible for maintaining cleanliness and organization of premises while managing inventory operations. Duties included cleaning and sanitizing work areas, organizing stock, monitoring inventory levels, receiving and recording supplies, and ensuring proper storage of items. Maintained accurate records and supported efficient daytoday operations.