Mjabuliseni Mnqa Mncwango

Data Integrity Analyst and Compliance Specialist

South African Police Service

2013

Durban, South Africa

Kept abreast of critical legal updates relevant to digital trade and online counterfeiting, fraud detection and investigation, disseminating essential knowledge to internal legal and business departments. Directed investigations into online activities, including e-commerce sites, social media, search engines, and payment platforms. Performed data mining and conducted investigations at designated duty stations such as border points, airports, and seaports to identify counterfeit items and take appropriate action. Ensured the effective implementation of prosecution policies, procedures (SOP), and case management systems. Handled complaints related to intellectual property rights enforcement. Gathered, collated, analyzed, and compiled data, adhering to data labeling requirements, data privacy regulations, and maintaining confidentiality. Liaised with legal offices of relevant authorities for legal guidance and operational strategy. Investigated and resolved complaints concerning fraud and the distribution of counterfeit goods. Completed any other tasks as assigned.

Junior Human Resources (Career Management)

South African Police Service

2008 - 2008

Durban, South Africa

Provided comprehensive support for daily HR operations, encompassing the meticulous maintenance of employee records, efficient management of HR databases, and prompt responses to employee inquiries. Facilitated the end-to-end recruitment process by strategically posting job openings, thoroughly reviewing resumes, expertly coordinating interviews, and conducting preliminary screenings. Streamlined the onboarding experience for new hires through the preparation of essential materials and the delivery of informative orientation sessions. Addressed employee concerns with sensitivity and assisted in the resolution of workplace issues, upholding the highest standards of confidentiality and professionalism. Contributed to professional development by actively organizing training sessions and engaging employee activities.

Administration Clerk

South Africa Police Services

2008 - 2013

Durban City, South Africa

Provided administrative support for Finance, Supply Chain Management, and Human Resource Management departments. Managed and maintained an organized filing and records management system adhering to approved policies. Classified, stored, retrieved, and safeguarded official documents and records. Ensured timely and accurate filing and accessibility of performance-related submissions and supporting documents. Monitored reporting deadlines utilizing an effective reminder system. Maintained comprehensive records for reporting compliance and correspondence. Coordinated the distribution of reporting templates, schedules, guidelines, and supporting documentation. Compiled administrative statistics related to reporting compliance and submission trends. Arranged logistics for meetings, reporting sessions, and official engagements. Prepared meeting agendas, attendance registers, and minute-taking documentation. Drafted routine administrative correspondence. Managed incoming and outgoing correspondence with efficiency.