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Joan Kamande

@joankamande
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  • February 1, 2025
  • Member since February 1, 2025
  • 0 friends
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About

Personal Information

  • City Nairobi
  • Country Kenya

Contact Information

  • Linkedin
  • About Me As an Operations Manager, I bring a results-oriented approach to office management and administrative duties, leveraging my extensive experience in various roles within educational institutions. My background in policy implementation and lean production has equipped me with the skills to enhance operational efficiency and improve performance across departments.

    I excel in providing HR support, ensuring that recruitment, onboarding, and employee relations are handled smoothly, which contributes to a positive workplace culture. My experience in managing financial records and procurement processes allows me to maintain budgetary compliance while optimizing vendor relationships and contract negotiations.

    I am adept at customer acquisition and retention, focusing on building strong relationships with stakeholders to drive loyalty and enhance service delivery. My technical proficiency in ERP systems, POS, and data analytics tools empowers me to analyze performance metrics and present actionable insights effectively.

    By streamlining logistics and procurement processes and implementing outsourcing strategies, I have successfully improved operational workflows and reduced costs. My ability to collaborate with diverse teams and stakeholders ensures that projects are delivered on time and meet organizational goals, ultimately contributing to the overall success of the institutions I serve.

Profile Section

Experiences

  • Administrative and Logistics Assistant.

    Topmax Training College

    2023 - 2024

    Nairobi, KEN

    1. Academic Tutoring and Mentoring: Provided academic support and mentorship to students in various subjects, including Digital Literacy, Online Writing, and French.
    2. Administrative Support: Managed administrative tasks such as Students accounts, Front office and Receptionist duties, P.A to executive managers.
    3. Library Management: Assisted in the organization and maintenance of the college library, ensuring efficient resource access and inventory control.
    4. Logistics and Procurement: Supported logistical operations, Vendor appraisal, record management, Store keeping and inventory control.
    5. Event Planning and Coordination: Contributed to the project management of college events such as Sport's, Trainings and workshops, Mentorship programs.
    6. Student Support Services: Provided Counselling and guidance to Students and employees at school when needed in the Counselling department.
    7. Quality Assurance: Participated in monitoring , evaluation and learning initiatives to maintain high academic standard improving learning uptake by 10%.

  • Project Manager and Learning Facilitator

    Dynamite School

    2019 - 2024

    Nairobi, KEN


    1. Educational Leadership and Curriculum Development: Led and implemented curriculum initiatives, including the development of innovative lesson plans and extracurricular activities leading to learning improvement by 15%.
    2. Student Support and Counseling: Chaired the guidance and counseling department, drafted and implemented a counseling program, provided counselling sessions to students in group and individual sessions.
    3. Administrative and Organizational Skills: Assisted in managed administrative tasks, including bookkeeping, record management, Secretarial duties hence Streamlining the operations by 7%.
    4. Classroom Management: Experienced in departmental leads and teaching a variety of subjects, especially French, running talent clubs like performing Arts and Literacy improving the school versatility and student engagement.
    5. Project Management and Coordination: Successfully introduced and implemented programs like Literacy, Debate, Inter-school sports, Spelling bee challenges, Music festivals, Art week and Pastoral programme.
    6. Operation management : Streamline the logistics and library management by 5% through Inventory control, store keeping, vendor appraisal and record management.

  • Sales Representative

    Hope Bookshop and Outfitters

    2017 - 2019

    Nairobi, KEN

    1. Customer Service and Sales: Exceeded sales targets by 30% consistently and built strong customer relationships, increasing repeat business through excellent communication skills and customer support like aftersale.
    2. Storekeeping: Managed inventory levels efficiently, reducing stock discrepancies by 30%, through data presentation skills, store organisation and record management.
    3. Logistics and Operation: Assisted in managing transport logistics and maintained vendor relationships, negotiating a 10% cost reduction.
    4. Supplier Management: Conducted vendor appraisals, improving supplier performance by 20%, and ensured timely deliveries with a 95% on-time rate.
    5. Marketing and Product Exhibition: Executed marketing campaigns that boosted brand awareness by 40% through social media, graphic and design and organizing product exhibitions.
    6. Inventory Control: Implemented an inventory control system, reducing excess stock by 15%, and conducted regular audits, improving accuracy by 20%.
    7. Data Entry and Administrative Tasks: Maintained accurate records with a 98% accuracy rate and assisted in administrative tasks, increasing office efficiency by 15%

Education

  • Kings Bible College

    Diploma In Health science , Counselling Psychology ,

    2022 - 2025

  • Kenyatta University

    Bachelor of Commerce , Procurement and Supply Chain Management, 2nd Class Lower Division

    2016 - 2021

    Activities and Societies: K.U Procurement Society - Secretary
    K.U Salsa Club- Trainer and Dancer

10 Skills

  • Project Management ( 0 )
  • Communication ( 0 )
  • Problem Solving and Negotiation ( 0 )
  • Critical and Creative Thinking ( 0 )
  • Multitasking and Proactiveness ( 0 )
  • Record Management and Logistics ( 0 )
  • IT proficiency: SAP, Zoho, Office Suites and POS( 0 )
  • Adaptability and Collaboration ( 0 )
  • Curriculum development and Classroom management ( 0 )
  • Detail Orientated ( 0 )

3 Projects

  • Radio Show Host and Producer, Kenyatta University Media Team.

    2018 - 2019

    ROLE: RADIO PRESENTER
    Dates: August 2018-March 2019
    Responsibilities:
    Content Creation and Strategy: Created engaging radio show topics, scripts, and conducted in-depth research.
    Communication and Engagement: Hosted a weekly 3-hour show, fostering interactive discussions with listeners and building a strong online community.
    Team Collaboration: Worked closely with DJs and the production team to ensure seamless show execution.

  • DIP-CO ORGANISATION

    2017 - 2019

    ROLE: TALENT DEVELOPER AND MENTOR
    Dates: School Holidays, 2017-2019
    DUTIES:
    Curriculum Development: Designed and implemented tailored programs.
    Guidance and Counselling: Provided psychological support through counselling and mentorship.
    Performing Arts Trainer: Taught performing arts to foster creativity and self-expression.
    Leadership Development: Organized and led sports and recreational activities, promoting teamwork and physical fitness.
    Operations: Managed procurement, logistics, and program coordination.

  • Zamaleo Creatives

    2023

    ROLE: Program Coordinator, Art Facilitator, and Story Narrator
    Dates: February 2024 - Present
    DUTIES:
    Coordinate and manage various creative programs and initiatives.
    Facilitate art workshops and classes for participants of all ages.
    Conduct engaging storytelling sessions, captivating audiences with imaginative narratives.

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