james maina

Network & Infrastructure

Kenyatta National Hospital

2018

Nairobi, KEN

Managed Network Infrastructure: Oversaw 20% of the organization's network infrastructure, including routers, switches, and firewalls, ensuring optimal operation and security.
Server Administration: Administered and maintained 30% of the company’s server infrastructure, including installation, configuration, and patch management, resulting in a 15% improvement in server uptime.
Design and Deployment: Led the design and implementation of scalable network and server solutions, enhancing performance and reliability by 20%. Issue Resolution: Effectively resolved 25% of complex network and server issues, including domain account management and application access, within the allocated timeframe.
Performance Monitoring: Implemented server monitoring tools and conducted performance assessments, addressing potential issues and achieving a 10% reduction in downtime.
Collaboration and Coordination: Coordinated with IT teams and vendors on server hardware and software upgrades, aligning with organizational objectives and enhancing system efficiency by 12%.

Cloud Solutions Architect

Kenyatta National Hospital

2020

Nairobi, KEN

Developed 21 cloud strategies aligned with business objectives and focused on cloud migrations.
Nurtured cloud computing expertise internally and externally to drive cloud adoption.
Acted as a key stakeholder for validation of new cloud or SaaS solutions adhering to the architecture roadmap.
Implemented required systems, solutions, and processes needed to manage cloud cost, monitoring, scalability, and redundancy.
Ensured all cloud solutions adhere to security and compliance best practices. Collaborated with Enterprise Architecture, Data Platform, DevOps, and Integration Teams to ensure cloud adoption follows standard best practices. Maintained accurate hardware/software inventory through Salesforce and other control platforms.
Set up test servers on Amazon for Oracle E-Business Suite R12 and Oracle 10g databases using AMIs.
Organized teams of developers and consultants to architect and deploy Microsoft solutions to various Fortune 500 firms.
Achieved success resulting in more than 20% ROI and a payback period of less than two years.
Collaborated with cross-functional teams to identify and moderate recurring technical issues, improving system performance and user satisfaction.
Received positive feedback from clients for providing exceptional customer service and technical expertise.

Network Engineer

DT DOBIE KENYA

2016 - 2017

Nairobi, KEN

Applied routing changes including BGP, OSPF, RIP, PIM, and EIGRP, improving network/system performance by 40%.
Maintained seamless end-to-end communication by delivering support for Video Conferencing Systems (20 Cisco VCS/TMS).
Designed, configured, and installed all Data Center Network Devices to support 1000+ users, including cables, ports, routers, switches, Load Balancers, and VPNs.
Resolved routing issues within multiple contexts of the 200 Cisco ASA firewalls.
Monitored packet core network performance, identifying causes of potential service disturbances in a team of 20.
Created, executed, and operationalized complex network systems, collaborating with customer support and technical teams to maintain 99% system uptime while reducing network costs.
Recommended optimizations to IT processes as a front-facing IT contact with the RC user base, including direct involvement with HR and Executive office initiatives.
Created Internal Knowledge Base (KB) management to ensure up-to-date and accessible knowledge resources through collaboration with 20 department operations teams and LMS developers.
Managed global IT asset procurement and provided asset support for all users