About Me
Experienced Business Analyst & Quality Assurance Engineer with nearly 5 years of expertise in Salesforce CRM, IBM Sterling, and Loan Management Systems (LMS). Skilled in requirement analysis, product testing, Mobile Application Testing (iOS & Android), and validating end-to-end workflows including order/loan lifecycles, system integrations, and complex financial logic. Proficient in manual testing, regression testing, system integration testing, and defect management using JIRA, delivering reliable releases in CI/CD pipelines across builds/versions. Experienced in AI-assisted testing (Claude AI) for requirement analysis, edge-case discovery, and improved test coverage.
