Faizal A

Storekeeper & Sales Executive

SUN Mobiles

2025 - 2026

Palakkad, Kerala, India

Managed daily storekeeping, stock handling, and retail sales activities. Assisted customers with product selection and provided information about mobile products. Monitored stock levels, product availability, and inventory movement. Maintained stock records and supported inventory reconciliation and cycle counting. Coordinated stock replenishment to ensure product availability. Supported billing, invoice processing, and customer service activities. Coordinated with team members to support sales targets and smooth store operations.

Customer Service Associate – Telecom Section

Nesto Group

2022 - 2025

Dubai, UAE

Provided customer service and sales support within the Telecom Section, assisting customers with product and service requirements. Engaged customers professionally, identified their needs, and supported suitable product recommendations. Supported retail sales activities and contributed to achieving departmental sales targets. Monitored product availability, stock movement, and inventory levels to support uninterrupted sales operations. Assisted with stock checking, inventory control, replenishment, and maintaining accurate product records. Coordinated with team members to ensure efficient customer service and smooth daily store operations.

Promoter

OPPO

2018 - 2021

Thrissur, Kerala, India

Promoted OPPO mobile products and engaged customers to generate product interest and sales opportunities. Explained product features, benefits, specifications, and usage to prospective customers. Identified customer requirements and recommended suitable mobile products. Supported sales activities, customer engagement, and achievement of assigned sales objectives. Maintained professional customer relationships and supported a positive in-store brand experience.