About Me
Results-driven Facilities Management and Contract Support professional with 4+ years of progressive experience in FM operations, helpdesk management, SLA compliance, vendor coordination, KPI reporting, and service delivery within CBRE UK operations. Proven track record managing 500+ monthly FM service requests through CAFM and CRM platforms, generating Power BI dashboards, and driving a 30% reduction in service update delays. Awarded Contract Support of the Year (CBRE 2024). Electronics and Communication Engineering graduate with strong analytical, reporting, and stakeholder communication capabilities. Seeking UAE-based FM/Contract Support roles with immediate availability.
