About Me
I am a dedicated professional with experience in customer service, healthcare revenue cycle management, business operations, and data analytics. Currently, I am working at Sunknowledge Services Inc. in a Medical Billing RCM role, where I handle revenue cycle management processes, insurance-related workflows, and support operational efficiency in the healthcare domain. This role has strengthened my analytical thinking, attention to detail, communication, and problem-solving abilities while working in a fast-paced environment.
Previously, I worked at Teleperformance as a customer service associate for Flipkart operations, where I gained experience in customer handling, issue resolution, and maintaining service quality standards in a work-from-home setup.
