About Me
Results-driven professional with over 3.5 years of experience in customer support, team leadership, and financial compliance within various
industries. Skilled in managing customer interactions through chat, voice, and email while ensuring high client satisfaction. Proven expertise
in AML/CTF, KYC, KYB, transaction monitoring, and business analysis. Highly proficient in creating Power BI reports and dashboards to
provide actionable insights for decision-making. Adept at identifying business process inefficiencies and recommending solutions for
optimization. Eager to leverage my leadership skills, technical expertise, and analytical abilities to contribute to organizational growth and
operational efficiency.
