About Me
I am a dynamic professional with extensive experience and expertise in providing Customer service/support as well as excelling in administrative and virtual assistance. I am proficient in Microsoft Office Suite/Google Workspace, Managing Operations, Customer account management, Complaint resolution, Report preparation, Data entry and technical support, Multiline phone etiquette, CRM Software e.g. Zendesk, HubSpot, Asana and managing large amounts of inbound and outbound calls. I take pride in taking an organization's needs and visions as my own and achieving maximum productivity for their businesses. I am self-driven, highly organized and result-oriented with excellent communication, interpersonal and problem-solving skills that build consensus and promote teamwork.
