About Me
Dedicated and Results-driven Customer Service and CRM Professional with 17+ years of experience in customer support, sales coordination, call center operations, and client relationship management across travel, tourism, telecommunications, electronics retail, and customer service industries in the UAE. Skilled in handling customer inquiries, CRM systems, escalations, bookings, sales support, and administrative coordination in fast-paced environments. Experienced in remote support, virtual assistance, data entry, and customer retention strategies. Strong communication, multitasking, and problem-solving skills with a proven ability to maintain high customer satisfaction and exceed performance targets.
