Sameer Kathayat

IT Support & Networking Intern

Rangeli Municipality

2024 - 2024

Rangeli, Morang, Nepal

Helped with troubleshooting, system maintenance, and computer lab setup in schools.
Configured and maintained routers, switches, and access points, building a structured, logical approach to resolve technical issues.
Conducted data entry and maintained accurate digital records using Microsoft Excel, reinforcing reliability and attention to detail in documentation.
Perform Ethernet installations and CAT cable clamping.

Customer Service Intern

Neal Bank Limited

2025 - 2025

Rangeli, Nepal

Assisted customers with account services, inquiries and banking transactions.
Managed customer information and performed accurate data entry in digital systems.
Collaborated with senior staff to support efficient customer service operations.
Developed skills in active listening, customer management, documentation, and resolving concerns calmly.

Grocery Department Sales Retail

Bhatbhateni Supermarket

2025 - 2026

Biratnagar, Nepal

Aided customers in locating grocery products and provided polite, helpful, and professional service.
Supported shelf replenishment and ensured products were properly arranged and available for customers.
Sustained neat product, displays and performed shelf facing to keep the sales area organized and visually presentable.
Checked product availability and supported monitoring of low-stock and out-of-stock items.
Checked expiry dates and supported proper stock rotation practices, including FIFO and FEFO principles.
Worked collaboratively with colleagues during busy periods to support customer shopping experience.