About Me
IT Support Engineer with over 10 years of experience providing technical support, troubleshooting, and IT services across enterprise and educational environments. Skilled in Microsoft 365, Windows administration, Active Directory, Azure AD, Intune, networking, hardware and software support, and IT service management.
Experienced in supporting large user bases, resolving technical incidents, managing IT assets, and delivering excellent customer service while maintaining high service standards. Strong problem-solving abilities, effective communication skills, and a commitment to continuous learning and professional development.
Currently based in the UAE and open to new opportunities in IT Support, Service Desk, Systems Administration, and related technology roles.
