About Me
I am an accomplished and results-driven professional with over a decade of experience in administrative operations, banking, and customer service. I thrive in dynamic, fast-paced environments where efficiency, compliance, and client satisfaction are paramount. Currently serving as Operations Manager at Maya E.A Limited, I oversee cross-functional teams and lead key initiatives such as ISO certification and performance reporting. My background includes significant achievements in financial services, including risk mitigation, customer support recognition, and revenue generation. With strong leadership, analytical, and process improvement skills, I am also expanding my capabilities through the Google Data Analytics Professional Certificate to bring even more data-driven insights into my work.