About Me
I am a dedicated administrative and hospitality professional with over 8 years of experience in front office operations, customer service, and team coordination within high-end international hospitality environments. I have developed strong expertise in delivering exceptional guest experiences while managing administrative and operational responsibilities efficiently.
Through my experience in leading establishments such as Mรถvenpick Resort & Spa and Nejoud Restaurant, I have gained hands-on experience in managing reservations, handling client communications, preparing reports, maintaining accurate records, and coordinating daily operations across departments. In my current role as a Front Office Supervisor, I oversee administrative functions including staff scheduling, system management, and performance monitoring to ensure smooth and efficient service delivery.
I am proficient in using ERP-type systems such as OPERA and Microsoft Office tools to support data management, reporting, and communication. My strengths include organization, attention to detail, problem-solving, and the ability to work in fast-paced, multicultural environments.
I am now seeking to leverage my hospitality and administrative experience in a professional, structured environment where I can contribute to operational efficiency and high service standards.
