About Me
Results-driven ICT professional with a Bachelor of Applied Computing (Software Development) and Diploma in Information Technology,
combining enterprise IT service-desk experience with hands-on software development knowledge. Experienced in technical troubleshooting,
incident and problem management, network support, system monitoring, root-cause analysis, user support and service assurance. Skilled in
Active Directory, Windows environments, networking, databases and programming, with practical exposure to web application development
using Python, Django, PHP, JavaScript, HTML, CSS and MySQL. Strong communicator focused on reliable, user-centred technical
solutions.
