About Me
Driven onboarding professional with over 2 years of experience in managing seamless account setups and ensuring customer satisfaction through efficient processes. Improved client onboarding times by streamlining documentation verification and compliance checks, adhering to KYC and AML regulations. Successfully handled the onboarding of 200+ new clients per month, while providing training and support, resulting in increased client confidence in digital banking platforms. Demonstrated strong collaboration with crossfunctional teams to refine processes, ensuring compliance and enhancing overall client experience. Shadowsthe Account Opening Supervisor, contributing to 100% compliance and enhanced departmental performance by actively supporting onboarding processes and identifying areas for operational improvement.
