About Me
Diligent professional with a Mechanical Air Conditioning background from NIE Technical Institution. Leveraged comprehensive skills in customer service and product knowledge during sales at Pantaloons Retail Shop. Developed expertise in POS management, article sales records, and cash handling as a cashier at Lulu Hypermarket. Successfully managed sales, customer service operations, and CRM as a Customer Service Executive. Advanced to excel as an After Sales Executive, overseeing CRM, customer communication, service advising, and complaint resolution. Known for strong communication, problem-solving, and exceptional service delivery.