Job Description

To understand thoroughly ACCOR objectives in Income Audit.

Provide an effective auditing system for all hotel revenues and receipts

Provide detail analysis for as and when required for various people in the Accounting and Cost Control.

Produce Daily Revenue Flash for the use of Department Heads with all necessary revenue and statistical figures for them to operate their individual profit centers effectively.

Establish a system of monitoring the data input by operation level Heartists.

To audit charges to city ledger and credit card companies before forwarding them to the Accounts Receivable section.

To audit daily Rooms, Food & Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.

To audit telephone revenue.

To audit revenues from Other Operated Departments such as Laundry, Fitness Centre and Business Centre for completeness.

To ensure that all of the day’s Banquet revenue has been recorded by checking against the function orders.

To review paid-out and allowance vouchers for accuracy, proper approval and supporting documentation.

To verify supports for complimentary and house use rooms and or room charged at rates varying from the rack potential.

To spot check the accuracy of “regular” and “contractual” room rates in the system.

To verify computer reports for occupied rooms against the Housekeepers’ report and to prepare a Room Reconciliation report to be reviewed by the Financial Controller.

To review all house, use and entertainment checks for propriety and to ensure that they are signed and authorized.

To check the accuracy of all outlet price set up in the system.

To set up the Meal Packages in Opera with the assistance of the Director of Revenue and to reconcile the daily posting of all the meal package related transactions and to adjust daily for any wrong posting.

To audit all Food & Beverage outlet checks for “Voids” and “Cancellations” for explanation and approval by Outlet Managers (or delegated Heartist), and by the Outlet Chef for instances of cancelled captain’s / automatic kitchen orders.

To audit the daily General Cashier’s Report against recorded cash movements.

To verify that the computerized Daily Revenue Flash reflects completely all of the day’s transactions.

To check the sequential use of all pre-numbered forms and checks, such as Food & Beverage Checks, Business Center vouchers, Fitness Center membership cards, Official Receipts and to investigate any missing or irregular forms.

To review guest ledger balances daily and research questionable movements.

To investigate late charges and skippers. Notify the Department Heads concerned and forward all details to the Financial Controller for further action.

• To ensure all temporary folios are closed periodically.
• To ensure that all Heartists City Ledger accounts are closed at month end.
• To carry out surprise checks of Rooms, Fitness Center and Laundry areas
• To assist the Financial Controller in surprise cash counts of Cashier’s floats, other house funds and foreign currencies (50% on all house funds).
• To prepare monthly closing journal entries and schedules related to Rooms and Food & Beverage transactions.
• To verify and record all loyalty program points and to submit through ACCOR intranet to ACCOR timely as instructed.
• To check and reconcile all loyalty program points and provide provisions timely.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
• To be entirely flexible and adapt to rotate within the different sub departments of the Accounting & Finance Department.
• To be fully conversant with all services and facilities offered by the hotel.
• To audit the operation procedures of all revenue generating departments.
• To monitor the organized execution of the night audit program by Front Office Heartist.
• To maintain organized files of all pertinent income audit records.
• To assist in the training of subordinates as part of the effort to build an efficient team and to take an active interest in their individual development and welfare.
• To be thoroughly familiar with the duties and responsibilities of the Front Office (cashiering function) and Food & Beverage (cashiering function) and be able to train them up to the standards required.
• To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.
• To carry out any other reasonable duties as assigned by the Financial Controller.