Posted:5 hours ago
By:Hiring Kenya
Company Details
Industry:
Telecommunications
Description:
Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results.
Job Description
What We Need (Very Specific)
- 1+ year Home Health experience.
- Coordinating caregivers who provide in‑home patient care (personal care, monitoring, daily support).
- Strong caregiver scheduling: assigning daily shifts, urgent coverage, high‑volume coordination.
- High call performance: answering quickly, managing large call volume, and responding to texts simultaneously.
- Advanced English: professional communication + ability to document accurately.
- Tech proficiency: Advanced Google Sheets, CRM, Microsoft Office.
- Excellent multitasking under pressure and fast decision-making.
- Accurate note‑taking (physical + digital).
Key Responsibilities
- Schedule and coordinate caregiver shifts.
- Cover last‑minute and open shifts immediately.
- Communicate constantly with caregivers (calls + texts).
- Update CRM and Google Sheets with 100% accuracy.
- Maintain complete personnel records.
- Assist with administrative tasks as assigned.
Education
- High school diploma or equivalent.
- Plus: CNA, PCA, or caregiving experience.
Salary: Discuss During Interview
Education: High/Secondary School
Employment Type: Full Time
