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Operations Officer at Codirect Courier And Fulfillment Center

2 Years
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Company Details
Industry: Logistics and Supply Chain
Description: We are a leading fulfillment and courier service provider, providing businesses of all sizes with quick, secure, and dependable solutions. With a focus on speed, accuracy, transparency, and customer satisfaction, we have built a reputation for excellence in the industry. Our strength lies in an experienced team committed to providing high-quality services such as order fulfillment, cash-on delivery, inventory management, and same-day delivery. Also, daily operations and warehouses are incorporated with a robust system and cutting-edge technology to ensure that all of our processes run smoothly. In addition, we have an extensive network of carriers and partners that allows us to handle shipments of all sizes and types, including fragile and hazardous materials. We provide a variety of value-added services in addition to our core fulfillment and courier services, such as reverse logistics, custom packaging, and real-time tracking. We have solutions and expertise whether you are a small e-commerce retailer or a
Job Description

Job Purpose

The Operations Officer will be responsible for ensuring smooth, efficient, and error-free execution of daily order fulfilment operations at the Kisii branch. This includes overseeing picking, packing, route planning, dispatch, rider coordination, quality control, and documentation to ensure timely and accurate deliveries within and outside Kisii. 

Note: The successful candidate must be available for initial training at the company’s Head Office in Baba Dogo, Nairobi, before deployment to the Kisii branch.

Key Responsibilities & Deliverables

  • Order picking, packing, and dispatch with high accuracy and quality standards. 
  • Route planning and delivery scheduling to optimize efficiency. 
  • Coordination and supervision of riders and delivery personnel. 
  • Planning and management of inbound deliveries. 
  • Preparation and maintenance of accurate operational reports and documentation.
  • Management and control of stock levels and packaging materials.

Qualifications & Competencies

  • Degree in Logistics, Supply Chain Management, or a related field. 
  • Minimum of 2 years’ experience in order fulfilment, dispatch, or last-mile delivery operations. 
  • Strong organizational and problem-solving skills with keen attention to detail.
  • Proficiency in route planning tools and basic MS Office applications. 
  • Excellent communication, coordination, and teamwork skills. 
  • Must be based in Kisii.

Salary & Benefits

  • Net salary: KES 25,000
  • Opportunity to be part of a growing operations team as the company
  • expands into new regions.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
Contact Information

Key Skills

Logistics 
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