Position: Junior IT Executive

Date Posted: January 13, 2026

Industry: Information Technology / IT Support / Network Administration

Employment Type: Full Time

Experience: 2–3 years of experience in IT infrastructure or support roles

Qualification: Bachelor’s degree in Computer Science, Engineering, or related field

Salary: AED 5000 to 10000

Location: JAFZA, Jebel Ali, Dubai, United Arab Emirates

Company: NEWEAST

Description:

We are hiring Junior IT Executive

NEWEAST is looking for a proactive and skilled Junior IT Executive to join their IT Business Systems team. The role is based in JAFZA, Jebel Ali – Dubai and involves managing IT infrastructure, providing end-user support, and maintaining system security across the organization.

Roles and Responsibilities:

Infrastructure & System Maintenance:

• Manage and maintain backups of databases and critical files to ensure data integrity and availability.
• Oversee secured access for CCTV recordings, biometrics, access doors, email, printers, scanners, barcode printers, and hand-held terminals.
• Assist with installation, deployment, and ongoing maintenance of network infrastructure, network devices, and IP phones.

End-User Support & Troubleshooting:

• Provide first-level functional support for all software applications, guiding users through processes and resolving common queries.
• Deliver first-level technical support for hardware, software, network, telephony, communication devices, and peripheral issues.
• Perform scheduled and ad-hoc software installations and upgrades on user systems, minimizing disruption to operations.

Documentation & Reporting:

• Accurately record all support requests, resolutions, and relevant details in a support log for review and performance analysis.

Qualification and Relevant Experience:

• Bachelor’s degree in Computer Science or Engineering.
• 2–3 years of experience in IT infrastructure or support roles.
• Certification in networking and security domains is highly preferred.
• Strong experience handling IT support desk operations.
• Hands-on experience in installation, deployment, and maintenance of network devices and IP phones.
• Solid understanding of TCP/IP, DNS, VLANs, WLAN/LAN.
• Proficiency in firewall management, email, and end-point security.
• Knowledge of ERP, CRM, Warehouse Management, O365, and SharePoint applications is an added advantage.
• Experience maintaining database backups (primary responsibility).
• Exposure to Windows servers, cloud servers, and related services.
• Strong troubleshooting skills.