Posted:Fri at 4:06 PM
By:Hiring Kenya
Company Details
Industry:
Information Technology and Services
Description:
Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA. Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partners network. The community is comprised of more than 1,500 active members and has contributed more than 4,500 modules to the ongoing enrichment of Odoo. The network of certified partners, established in more than 120 countries, deploys the solution locally. The software, with more than 1,500 downloads a day, is one of the most frequently installed business suites worldwide. All Odoo Apps such as Odoo CRM, Odoo Sales, Odoo Accounting, Odoo WMS (Warehouse Management), Odoo HR, Odoo Project, Odoo Events, Odoo Marketing, etc. are integrated with each other. Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Job Description
Responsibilities
- Manage a portfolio of approximately 1,000 mass-market customers, balancing automation (low-touch) with personalized engagement (high-touch) based on individual needs
- Facilitate the successful onboarding process for new customers, ensuring they have the tools and resources to thrive with Odoo
- Act as the primary point of contact for our customers, providing guidance and support to enhance their experience throughout their projects
- Collaborate with our Sales Team to identify growth opportunities and develop strategies for customer expansion
Must Have
- Passion for software products
- Fluent in French and English both spoken and written
- Strong business acumen and understanding of customer needs
- Highly organized, with the ability to work autonomously and manage your time effectively
- Strong priority management skills, with the ability to thrive under pressure
- Minimum academic requirement of a Bachelor's degree
- Based in Nairobi, Kenya or be a member of the East African Community (EAC)
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
