Posted:Wed at 2:52 PM
By:Hiring Kenya
Company Details
Industry:
Hospitality
Description:
FOUNDED IN MOMBASA, THE TAMARIND GROUP OWNS AND OPERATES SOME OF THE MOST SUCCESSFUL RESTAURANTS AND LEISURE OPERATIONS IN AFRICA. WE FOCUS ON OUR ORIGINAL MISSION OF CONTINUALLY IMPROVING THE QUALITY AND VALUE OF OUR SERVICES, DEVELOPING EXCELLENT MORALE IN OUR EMPLOYEES AND MAINTAINING SUPERIOR SOCIAL AND ENVIRONMENTAL AWARENESS. TAMARIND HAS MAINTAINED STANDARDS OF FOOD AND SERVICE WHICH RANK AMONG THE BEST IN THE WORLD. TAMARIND KITCHENS DO YOU NEED A WEDDING VENUE, OR ARE YOU ORGANIZING THAT SPECIAL DIRECTORS’ LUNCH? WE HAVE A REPUTATION FOR CREATIVELY CATERING AND CO-ORDINATING DREAM FUNCTIONS, ELEGANT PARTIES AND INSPIRATIONAL CORPORATE EVENTS IN NAIROBI AND MOMBASA NOT ONLY FOR THE DELICIOUS FOOD, BUT ALSO FOR THE STYLE AND HIGH QUALITY SERVICE WE DELIVER. OUR SELECTION OF MENUS CAN BE ADAPTED TO SUIT YOUR INDIVIDUAL REQUIREMENTS AND BUDGET. FROM SIT DOWN BANQUETS, BUSH BARBECUES, LAVISH THEMED CELEBRATIONS, ELEGANT COCKTAIL PARTIES OR FINE WEDDING RECEPTIONS, WE CAN CATER FOR ALL TYPES OF OCCASIONS,
Job Description
Key Responsibilities
- Professionally handle incoming calls and direct them to the appropriateextensions
- Manage guest check-in and check-out procedures efficiently
- Administer reservations, cancellations, and guest billing accurately Respond to guest inquiries, requests, and complaints in a courteous and timely manner
- Maintain accurate records and front office documentation
- Ensure the reception area is consistently clean, organized, and presentable
- Manage petty cash and reception float in accordance with company procedures
- Report maintenance, breakage, or cleanliness issues to the relevant department
- Adhere to company policies, including health, safety, and fire procedures
Qualifications & Experience
- Diploma or Bachelor’s Degree in Hospitality Management, Hotel Management, Tourism, or a related field
- Minimum of 1–2 years’ experience in a similar role within the hospitality industry
- Proven experience in reservations, guest relations, and billing processes
- Strong verbal and written communication skills
- Proficiency in hotel management systems (Opera or similar) and general computer applications
Equal Opportunity Employer Persons with disabilities are encouraged to apply.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
Contact Information
