Position: IT Support Engineer

Date Posted: December 11, 2025

Industry: IT / Technical Support / Infrastructure

Employment Type: Full Time

Experience: Not Specified

Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate

Salary: AED 4,000 + Accommodation

Location: Dubai, United Arab Emirates

Company: Infotree IT

Description:
 
We are hiring a hands-on IT Support Engineer to join our team in Dubai. This role involves managing IT operations across both office and project sites, resolving technical issues, performing installations, and ensuring systems run smoothly for end users.

Key Responsibilities

• Install, configure and maintain software, hardware and IT systems.
• Provide troubleshooting and technical support for users both onsite and remotely.
• Manage IT assets across office locations and project sites.
• Create Active Directory accounts, join machines to the domain and perform routine software deployments.
• Support Windows OS, Microsoft Office suites, antivirus tools and ERP applications.
• Install and activate engineering and design applications such as AutoCAD, Revit and Photoshop.
• Perform structured cabling tasks (CAT6), including crimping and cable testing.
• Install and maintain IP phones and related telephony equipment.
• Carry out basic network tasks involving switches, hubs and firewalls.
• Coordinate with third-party vendors for ELV systems including Wi-Fi, CCTV, access control and wider networking infrastructure.

Requirements

• Practical experience in IT support or helpdesk roles.
• Strong troubleshooting ability and clear communication skills.
• Comfortable working in both office environments and on project sites.
• UAE driving license is an advantage.

What We Offer

• A practical, field-oriented IT role with exposure to both corporate and site-based systems.
• Opportunity to work with a variety of technologies and coordinate vendor-managed ELV services.