Deliverables and expected results

The successful implementation of the payroll system shall result in the following key deliverables and tangible outcomes:

• A fully functional, production-ready payroll system tailored to the operational and compliance requirements of SOS CVI and with possible seamless integration with Microsoft Dynamics 365 Finance and Human Resources.
• A secure, accessible payroll application that web-based access, featuring industry-standard technical safeguards such as data encryption (at rest and in transit), Role-Based Access Control (RBAC), and secure authentication mechanisms.
• Comprehensive user manuals, training guides, and technical documentation that clearly instruct HR, Finance, and ICT users on system functionality, configuration, payroll processing, reporting, and troubleshooting.
• An implementation completion report outlining the full scope of activities executed during the project lifecycle, including configuration steps, system integration touchpoints, test results, training delivery, and data migration milestones.
• A post-implementation support package that includes clearly defined Service Level Agreements (SLAs), routine application updates and upgrades, technical support provisions, and mechanisms for continuous system maintenance.