Key Responsibilities:

Learning Lab Leadership

• Design, plan, and facilitate cross-departmental workshops that introduce new ideas, practices, and tools, with a focus on enhancing Inkomoko's programs.
• Manage project timelines, resources, communication, and stakeholders.
• Synthesize materials to turn learning into actionable insights for program adaptation.
• Follow through and collect feedback to ensure the Lab is successfully implemented.
• Support different departments to integrate learnings by generating insights that help them prioritize their strategies and activities.

Organizational Learning & Capacity Building

• Conduct research on client needs, relevant global trends, tools, best practices, and methods that can inform Inkomoko's learning agenda.
• Organize training in new methodologies and tools.
• Develop learning resources and guides.
• Partner with teams for continuous learning loops and reflective practice.

Cross-Team Engagement

• Engage regularly with MEL, Business Growth Services, and Investments to identify learning needs.
• Foster a culture of feedback, collaboration, and shared learning.
• Build relationships and influence across teams to foster ownership, alignment, and momentum for learning projects.
• Provide flexible cross-functional support to Innovation pilots and projects as needed - including assisting with pilot design and testing.

Communication & Reporting

• Create internal briefs, summaries, and reports on learning initiatives and outcomes.
• Synthesize insights and data from learning activities into recommendations for internal or external stakeholders.
• Contribute to donor updates and strategic learning documentation.

Requirements

WHO WE ARE LOOKING FOR

• This role requires a leader who aligns execution with organizational strategy, ensures resources are managed wisely, and drives operational excellence. They communicate clearly, solve problems using data, and anticipate risks through scenario planning. Committed to results, they foster collaboration, share responsibilities, and champion innovation. 
• They embody Inkomoko’s core values, build inclusive and safe learning environments, and continuously seek feedback and insights to improve impact. Practicing “radical candor”, they promote a culture of learning, cross-functional teamwork, and capacity building. 

In addition, we are looking for someone with:

• 5+ years of experience in learning and development, project management & program design.
• University degree (Master's or equivalent)
• Experience designing, leading, and facilitating workshops.
• Familiarity with design thinking or human-centered design.
• Demonstrated ability to influence and collaborate across teams.
• Excellent written and verbal communication skills in English; proficiency in French, Kinyarwanda, Arabic, Somali, or Swahili is desirable.
• Demonstrated ability to synthesize data and insights.
• Adaptability to dynamic environments, with a results-driven mindset.
• Passion for continuous improvement and learning (champions of innovation)
• Experience collaborating in multicultural, multi-country teams.
• Knowledge of the entrepreneurship or economic development sector.