Posted:3 hours ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services, 35 branches in Kenya and international operations in 3 other countries. I&M Bank is a dominant player in the Kenyan market that has been consistently growing, and is innovative in terms of the type and range of products and services it offers. CDC Group plc, a development finance institution wholly owned by the government of the United Kingdom owns approximately 10.68% of I&M Holdings, the holding company of I&M Bank Ltd. In addition, I&M Bank has a technical support agreement with International Finance Corporation for staff training, product development and risk management. I&M Bank also enjoys medium term foreign currency credit facilities from European Development Financial Institutions - Proparco, DEG and FMO. I&M Bank’s international correspondent banks include major multinational banks such as Bank One Ltd, Citibank NA, CommerzBank AG, Deutsche Bank AG, ICICI Limited Mumbai, Mashreq Bank PLC, Standard Bank of South Africa and Standard Chartered Bank NY. I&M Bank’s international network includes Bank One Limited (Mauritius), I&M Bank Tanzania Limited and I&M Bank Rwanda Specialties Banking Services, Commercial Banking, Asset Finance, Mobile Banking, Internet Banking, Investment Management Services, Diaspora Banking, Credit / Debit / Prepaid cards, Wealth Management
Job Description
Job Purpose:
- To provide end-to-end product and sales support for Supply Chain and Stock Finance solutions across Western and Rift Valley regions.
- The role ensures seamless execution of product strategies, supports relationship managers in client acquisition and servicing, and drives utilization of SCF and stock finance programs.
- The position bridges product development and frontline sales, ensuring operational efficiency, compliance, and superior customer experience.
Key Duties & Responsibilities:
Sales Enablement & Client Support:
- Support relationship managers in pitching SCF and stock finance solutions to regional clients.
- Prepare client proposals, presentations, and onboarding documentation.
- Coordinate with credit, legal, and operations teams to ensure timely approvals and disbursements.
- Track client utilization and proactively resolve service issues.
Product Implementation & Regional Rollout:
- Assist in implementing SCF and stock finance products in Western and Rift Valley regions.
- Monitor product performance and provide feedback for enhancements.
- Ensure alignment with digital platform capabilities and operational processes.
- Support pilot programs and rollout readiness assessments.
Reporting & Performance Monitoring:
- Maintain dashboards for regional product performance and revenue tracking.
- Prepare periodic reports for senior management on utilization, pipeline, and client feedback.
- Identify gaps and recommend actions to improve adoption and profitability.
Stakeholder Engagement & Compliance:
- Liaise with internal teams and external partners to ensure smooth execution.
- Ensure adherence to regulatory and risk management standards.
- Support audits and compliance reviews for regional operations.
Education & Work Experience:
- University Graduate (Finance, Business, Economics, or related field).
- 5–7 years in financial services, product support, or sales enablement; experience in SCF or stock finance preferred.
Skills & Competencies:
- Strong client engagement and relationship management skills.
- Knowledge of SCF and stock finance products and processes.
- Analytical and reporting capabilities.
- Excellent communication and presentation skills.
- Ability to work cross-functionally and manage multiple priorities.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
