Posted:2 hours ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
Mwananchi Credit Limited is a leading provider of Logbook Loans in Kenya . Initially trading as Mwananchi Microlink Ltd from 15th April 2010, it officially changed names to Mwananchi Credit Limited on 10th January 2012. Offering logbook loans from as low as 2.5% pm with the loans being disbursed within 6 hours, it is easy to see why people prefer Mwananchi Credit for the cheapest, quickest logbook loans in Kenya.
Job Description
- We are seeking a dynamic and results-driven Branch Manager for our Trade Center Branch – Nairobi. The successful candidates will be responsible for overseeing branch operations, managing staff, ensuring compliance, and driving growth through excellent customer service and strategic sales initiatives.
Key Responsibilities:
- Oversee daily branch operations and monitor staff performance
- Achieve sales targets and grow the branch’s customer base
- Ensure adherence to all regulatory, legal, and compliance requirements
- Handle customer escalations and maintain high service quality standards
- Prepare, review, and submit branch financial reports
- Implement strategies to improve branch efficiency and profitability
Must-Have Qualifications:
- Bachelor’s degree in Business, Finance, or a related field
- 3–5+ years’ experience in a microfinance or financial institution (preferred)
- Proven leadership or supervisory experience
- Strong understanding of financial products and customer relationship management
- Excellent communication, problem-solving, and decision-making skills
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
