Join Our Team at Brites Services

Job Title: Systems & Infrastructure Officer

Location: Mlolongo, Kenya

Category: Information Technology

Employment Type: Full-Time

Salary: Kshs. 50,000 - Kshs. 70,000

Job Summary:

We are looking for a dedicated and skilled Systems & Infrastructure Officer to join our team and contribute to our mission of delivering exceptional consulting services. If you have the qualifications and are passionate about technology, we would love to hear from you!

Key Responsibilities

• Manage and maintain the organization's IT infrastructure, ensuring optimal performance and security.
• Monitor network performance and troubleshoot issues to ensure seamless connectivity and accessibility.
• Implement and maintain security protocols to protect the organization's data and resources.
• Coordinate with external vendors and service providers for IT-related services and support.
• Conduct regular system audits and generate reports to assess efficiency and identify areas for improvement.
• Provide technical support and training to staff to enhance their IT capabilities and productivity.
• Stay updated on the latest technology trends and recommend strategic technology upgrades and enhancements.

Systems Administration

• Install, configure, and maintain operating systems, servers, and applications.
• Monitor system performance and ensure high availability and reliability.
• Perform regular system backups and disaster recovery operations.
• Implement system updates, patches, and security configurations.

Network Administration

• Manage and support LAN/WAN infrastructure including routers, switches, firewalls, and wireless access points.
• Monitor network performance, troubleshoot connectivity issues, and optimize network operations.
• Maintain network security through access control, firewalls, and VPNs.
• Collaborate with ISPs and service providers to resolve connectivity and bandwidth issues.

IT Infrastructure Support

• Provide technical support to end-users on hardware, software, and network issues.
• Maintain IT inventory including hardware, software licenses, and network equipment.
• Oversee installation and configuration of desktops, laptops, printers, and other peripherals.
• Support data center operations including power, cooling, and cabling management.

Security and Compliance

• Implement and maintain IT security policies, firewalls, and antivirus protection.
• Ensure data protection and compliance with organizational IT policies and regulations.
• Conduct periodic system and network audits to identify vulnerabilities.

Documentation & Reporting

• Maintain updated documentation for network configurations, systems, and procedures.
• Prepare reports on system performance, incidents, and IT infrastructure status.
• Contribute to IT strategy development and infrastructure improvement initiatives.

Requirements

• Degree or Diploma in Information Technology, Computer Science, or a related field.
• 3 years proven experience in managing IT systems and infrastructure.
• Strong understanding of network management and security protocols.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Ability to adapt to new technologies and learn quickly.
• Hands-on experience with Windows/Linux server environments
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs)
• Experience with virtualization (VMware/Hyper-V) and cloud platforms is an added advantage
• Familiarity with backup and disaster recovery tools and procedures
• Relevant certifications (CCNA, MCSA, CompTIA Network+/Security+) are an advantage

Perks and Benefits

• Competitive salary package within the range of Kshs. 50,000 - Kshs. 70,000.
• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.
• Access to the latest technology and tools.
• Health and wellness benefits.