Senior UX Designer at Safaricom Kenya

5 Years
or Register to apply for this job
Company Details
Industry: Information Technology and Services
Description: Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.
Job Description

Key Responsibilities:

  • Lead design work for high-impact internal tool initiatives.
  • Translate complex workflows into streamlined, user-friendly interfaces.
  • Work end-to-end—from research and concepting to prototyping and delivery.
  • Maintain design quality and consistency across your own and the chapter's output.
  • Mentor and support designers in ypur chapter across squads working on internal tools.
  • Facilitate regular design critiques, craft development sessions, and chapter rituals.
  • Champion best practices in design process, documentation, accessibility, and design system usage.
  • Help build a healthy team culture grounded in feedback, inclusion, and continuous learning.
  • Partner with PMs/POs, engineers, and other cross-functional leads.
  • Advocate for user-centered design and accessibility across the internal platform experience.
  • Contribute to evolving our design system, patterns, and guidelines for internal use cases.

Qualifications

  • 5+ years of experience in UX/product design, with at least 1–2 years mentoring or leading other designers.
  • Experience designing complex workflows or internal tools—preferably in B2B or enterprise environments.
  • Strong portfolio demonstrating craft excellence, systems thinking, and leadership impact. 
  • Excellent communication, facilitation, and feedback skills.
  • Comfortable balancing hands-on work with mentorship responsibilities.
  • Skilled in Figma and modern design tools; experience with design systems and token-based theming is a plus.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time

Key Skills

informationtechnology 
Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.

Recent Jobs