Responsibilities

Inventory Oversight

• Lead and coordinate physical inventory counts in 1–2 regions.
• Investigate and resolve variances between physical and system records.
• Ensure accurate inventory adjustments following SOPs.
• Recommend process improvements to reduce shrink and enhance data reliability.

System Accuracy and Quality Control

• Correct inventory errors in Odoo and other ERP systems.
• Monitor and resolve QC flags on non-standard transactions.
• Ensure 100% review and approval of all inventory adjustments and resets.

Stakeholder Management

• Collaborate with Duka teams, Asili department, and other internal stakeholders to ensure alignment in inventory practices.
• Share reports, variance findings, and updates with the IDM Coordinator and relevant teams.
• Support fraud risk identification and escalate concerns.

Reporting and Performance Tracking

• Track and report on key inventory KPIs including shrink rate, transfer accuracy, and reconciliation timelines.
• Maintain audit-ready documentation and contribute to monthly and quarterly performance reviews.

Career Growth and Development

• We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• You have a diploma or degree in Business Administration, Supply Chain Management, Information Systems, or a related field.
• You have 3–5 years' experience in inventory operations, retail data management, or supply chain systems.
• You have experience managing small teams and coordinating across departments.
• You have a working knowledge of ERP systems such as Odoo, SAP, or Erply (preferred).
• You have excellent stakeholder engagement.
• You have integrity in handling sensitive inventory information.