Branch Manager, Kenol at I&M Bank

10 Years
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Company Details
Name: I&M Bank
Industry: Banking
Description: I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services, 35 branches in Kenya and international operations in 3 other countries. I&M Bank is a dominant player in the Kenyan market that has been consistently growing, and is innovative in terms of the type and range of products and services it offers. CDC Group plc, a development finance institution wholly owned by the government of the United Kingdom owns approximately 10.68% of I&M Holdings, the holding company of I&M Bank Ltd. In addition, I&M Bank has a technical support agreement with International Finance Corporation for staff training, product development and risk management. I&M Bank also enjoys medium term foreign currency credit facilities from European Development Financial Institutions - Proparco, DEG and FMO. I&M Bankโ€™s international correspondent banks include major multinational banks such as Bank One Ltd, Citibank NA, CommerzBank AG, Deutsche Bank AG, ICICI Limited Mumbai, Mashreq Bank PLC, Standard Bank of South Africa and Standard Chartered Bank NY. I&M Bankโ€™s international network includes Bank One Limited (Mauritius), I&M Bank Tanzania Limited and I&M Bank Rwanda Specialties Banking Services, Commercial Banking, Asset Finance, Mobile Banking, Internet Banking, Investment Management Services, Diaspora Banking, Credit / Debit / Prepaid cards, Wealth Management
Job Description

Job Purpose

The job holder is responsible for:

  • Driving branch performance against key performance standards as communicated and agreed with the head of business segment in areas such as; Balance sheet growth (funded and non-funded lines) sales growth & income contribution, cost performance, credit management, employee satisfaction, customer experience & Operational risk & control management.
  • Providing the right leadership to branch staff and inculcate a high-performance culture at branch level.

Key Responsibilities:

  • Prospect for new business from new and existing clients.
  • Prepare call reports with recommendations and submit them for approval.
  • Drive branch business performance by achieving growth in performance parameters.
  • Monitor branch sales performance and portfolio growth to meet targets.
  • Identify business improvement opportunities and suggest service enhancements, product improvements, and process changes.
  • Understand local business drivers impacting branch performance. 
  • Submit weekly activity reports including business acquired and customer issues. 
  • Analyze financial statements, assess credit requests, and present findings and recommendations to approvers.
  • Manage collateral registration process and ensure timely securities perfection. 
  • Oversee excess drawings and loan arrears to maintain asset quality. 
  • Ensure branch service excellence through monitoring and resolution planning. 
  • Build a motivated branch team, ensure compliance, and monitor operational performance while maintaining high service standards.

Qualifications and Competencies:

  • Bachelor’s Degree in a Social Science or related field Professional Qualifications / Membership to professional bodies/ Publication.

Relevant professional qualification:

  • Member of a relevant professional body.

Work Experience Required:

  • Over Ten (10) years’ relevant experience with over Three (3) years in management in a similar organization.
  • Strong leadership skills.
  • Executive disposition. 
  • Demonstrate high levels of integrity.
  • Excellent communication and interpersonal skills.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time

Key Skills

banking 
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