Waiter

Company: Hanam Flavor

Location: Nairobi, Kenya

Industry: Food Production

Category: Hotel & Restaurants, Hospitality

Employment Type: Full-Time

Education: Degree or Diploma in Hospitality or related field

Salary: To Be Discussed During Interview

Key Responsibilities

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
• Prepare tables by setting up linens, silverware, and glasses.
• Inform customers about the day’s spe.
• Offer menu recommendations upon request.
• Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization.
• Communicate order details to the Kitchen Staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g., parties).
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.

Requirements

• Proven work experience as a Waiter or Waitress.
• Hands-on experience with cash register and ordering information system (e.g., Revel POS or Toast POS).
• Basic math skills.
• Attentiveness and patience for customers.
• Excellent presentation skills.
• Strong organizational and multitasking skills, with the a to perform well in a fast-paced environment.
• Active listening and effective communication skills.
• Team spirit.
• Flexibility to work in shifts, including weekends and evenings.
• High school diploma; food safety training is a plus.

Perks

• Competitive salary package.
• Opportunities for career advancement and growth within the company.
• Employee discounts on meals.
• Friendly and dynamic work environment.
• Comprehensive training programs.
• Health and wellness benefits.

Join our team at Hanam Flavor and be part of a vibrant and dedicated hospitality team that values quality service and customer satisfaction. We look forward to welcoming you to our family!