Role Objective

The Maintenance Manager is responsible for overseeing the maintenance and functionality of our hotel\'s property physical assets, infrastructure ensuring that everything remains in pristine condition. This role involves managing maintenance teams, functionality, sustainability, coordinating repair and maintenance projects, fire and safety programs, equipment inventory control and ensuring a safe, comfortable environment for both guests and staff

Core Duties and Responsibilities

• Executes emergency procedures in accordance with hotel standards.
• Maintains engineering department staffing levels so as to provide for optimal performance 
• Establishes daily work assignments, and directs flow of same to completion
• Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction 
• Coordinate maintenance tasks and repairs to ensure the proper functioning of the hotel\'s facilities.
• Manage a team of maintenance staff and external vendors to execute maintenance projects.
• Ensure compliance with safety regulations, conduct regular safety inspections, and address potential hazards promptly.
• Develop and maintain emergency response plans for various scenarios.
• Assist in budget planning and management related to facilities maintenance and repair.
• Maintain a clean and well-maintained environment to enhance the guest experience.
• Address guest concerns related to facilities promptly and professionally.
• Collaborate with external contractors and suppliers to ensure timely and quality service delivery.
• Directs and supervises the implementation of an effective Trouble Report system, together with other day-to-day works of general maintenance and repair to ensure that the building, its contents and its surroundings are in good condition
• Maintains a fire Log book including all statutory checks and inspections.
• Draws up preventive maintenance schedules for every item of mechanical and electrical plant or equipment, including that of other Departments such as Laundry, Kitchen, Swimming Pool etc
• Conversant with the County By-laws and NEMA regulations and stays updated with the developments of Engineering trends worldwide and makes appropriate recommendations.
• Develop and implement comprehensive facility maintenance and management plans. 
• Coordinate scheduled maintenance, repairs, and renovations across OPC facilities.
• Conduct routine inspections to ensure compliance with legal and regulatory requirements. 
• Oversee fire prevention, emergency response planning, and risk mitigation strategies.
• Supervise external contractors and service providers engaged in facility maintenance, repairs, and construction projects. 
• Prepare and manage the facilities Division budget, ensuring cost effective maintenance and operational efficiency. 
• Identify opportunities for reducing costs through improved resource management and innovative solutions.
• Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests.
• Develop and implement maintenance schedules and procedures.
• Maintain inventory of supplies and equipment necessary for maintenance tasks.
• Respond promptly to guest requests for maintenance assistance.
• Conduct training sessions for maintenance staff on safety and best practices.
• Perform other duties as assigned. 

Job Specifications and Qualifications

• Bachelor’s degree in construction management, facilities management, engineering, building technology or a related field.
• At least 5 years relevant work experience.
• Demonstrated expertise in building maintenance, electrical systems, and infrastructure management

 Key Competencies

• Exceptional interpersonal and guest relations skills 
• Ability to coordinate multiple projects and contractors efficiently.
• Excellent organizational and multitasking abilities.
• Strong communication skills.
• Strong leadership and team management skills.
• Technical expertise in building systems, electrical and equipment systems, and maintenance practices.
• Excellent problem-solving
• Strong decision-making abilities.
• Strong budgeting and cost-control skills.
• Familiarity with health, safety, and environmental compliance.