Job Title: Telesales Agent

Location: Nairobi, Kenya

Category: Retail, Sales & Marketing

Education: Degree or Diploma

Employment Type: Full-time

Key Responsibilities:

• Conduct outbound sales calls to potential customers to promote SunCulture's products and services.
• Identify customer needs and tailor product recommendations to meet those needs.
• Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
• Achieve monthly sales targets and contribute to the overall growth of the company.
• Update and maintain customer information in the CRM system accurately and promptly.
• Provide excellent customer service and resolve any product-related inquiries or issues.
• Collaborate with the sales and marketing teams to develop and implement sales strategies.

Requirements:

• Proven experience in sales, marketing, retail, or business development.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent negotiation and persuasive skills.
• Proficient in Microsoft Office Suite and CRM software.
• Fluency in English and Swahili.
• Passionate about renewable energy and making a positive impact in rural communities.

Perks:

• Opportunity to work with a mission-driven organization making a difference in rural communities.
• Professional development and growth opportunities.
• Collaborative and inclusive work environment.
• Competitive salary package, to be discussed during the interview.