Hiring Kenya » Branch Manager

Branch Manager

5+ Years
Nairobi, Kenya
This Job has Expired
Company Details
Industry: Consulting
Description: We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.
Job Description

Our Client, a provider of office spaces, is looking to engage the services of a Branch Manager to join their team.

Job Responsibilities

  • Ensure levels of customer satisfaction are maintained and retention rates are on or above set targets. 
  • Work with the accounts department to ensure accurate membership invoicing 
  •  Ensure prompt collection of payments, in line with goals. Refer to the debt collection policy
  • Enforce membership policies, such as deposit, signing of licence agreement, notice period, house rules etc.
  • Oversee office supervisor to ensure deliverables and targets are met
  • Ensure core utilities and services are delivered at all times
  • Keeping staff on track with their targets and deliverables 
  • Offering support and leadership in their decision-making and development
  • Lead staff on the importance of customer service and how to deliver on their goals  Manage the monthly budget by approving and rejecting expenses. 
  • Find quality suppliers, know when to recognize quality suppliers, and seek out recommendations and referrals. 


  • Minimum Bachelors Degree in Business Administration/Management
  • Atleast 5 years experience in a operation leadership position
  • Experience leading a team and managing customers
  • Problem Solving skills
Salary: Kshs. 150,000 - Kshs. 200,000
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya

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