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Installation & Service Technician

CDL Human Resource
Nairobi, Kenya
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Posted:Oct 3 By:Hiring Kenya

Company Details
Name:CDL Human Resource
Industry: Consulting
Website: http://cdl.co.ke/
Description: CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
Job Description

Key Responsibilities:

  • Install and service Starlink kits following set standards and schedules.
  • Diagnose and resolve technical issues on-site, ensuring first-time fix.
  • Educate customers on product use and provide after-sales support.
  • Maintain accurate documentation, reports, and proper use of tools.
  • Act as a brand ambassador, promoting referrals and identifying sales opportunities during installations.

Requirements:

  • Diploma in a relevant technical field.
  • 3 – 5 years’ experience in installation/technical support (Starlink or related telecom products preferred).
  • Strong technical, communication, and customer service skills.
  • Ability to work independently, meet targets, and ensure quality service delivery.
Education: Degree, Diploma
Employment Type: Full Time
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