Key Duties & Responsibilities

° Manage relationships with distributors, vendors, and retail outlets, ensuring compliance with company policies and SLAs.

° Oversee the end-to-end order management process — verification, processing, dispatch, and delivery.

° Monitor depot and retail operations including stock levels, inventory accuracy, and service standards.

° Collaborate with distributors and sales teams to improve supply chain efficiency and address operational challenges.

° Track competitors’ activities, market trends, and customer preferences to identify opportunities for growth.

° Provide regular reports and insights on distributor performance, order fulfillment, and market dynamics.

° Support execution of marketing plans, promotions, and merchandising standards.

° Any other duties as assigned by management.

Deliverables

° Accurate and timely distributor orders and fulfillment.

° Strong distributor and vendor relationships.

° Consistent product availability across outlets.

° Insightful market and competitor analysis reports.

° Compliance with company standards and policies.

° Execution of marketing and merchandising plans.

Qualifications & Experience

° O-levels and above (Certificate/Diploma preferred).

° Basic marketing or sales experience.

° Proven skills in distributor/vendor management.