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Dubai UAE » Application support specialist

Application support specialist

Mandatory
Dubai - United Arab Emirates
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Company Details
Industry: Consulting
Description: Jobs in Dubai | Job Vacancies in Dubai, Abu Dhabi, Sharjah, Ajman & UAE
Job Description

Position: Application support specialist

Date posted: 2023-08-15

Industry: IT

Employment type: Full Time

Experience: 3 year

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 15000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring for Application support specialist (Finacle, UNIX, banking exp) in leading Multinational Company @Dubai location.

Job Overview

  • Should have at least 3 years’ experience in #Finacle10x or above
  • Should have good Knowledge in #Oracle – #SQL & #PLSQL
  • Hands on experience in Unix/Linux Command Experience in #ApplicationProductionsupport.
  • Hands on experience in proactive monitoring, troubleshooting application related problems on production, Incident Analysis & resolution, and RCA related to Application.
  • Hands on experience in ensuring the resolution for #Productionissues is accurate and within SLA.
  • Experience in workflow maintenance and #Configuration.
  • Should be well versed with the #ITIL concept for Incident, Problem and change management processes.
  • Exposure #banking domain would be an added advantage.

Responsibilities and Duties

  • Application support specialist is responsible for stability of applications assigned to them by Managers and ongoing support for these applications.
  • This includes service delivery, SLA maintenance for Incidents and SRs. They will be reporting to Manager, Application Operation.
  • This role is also responsible for maintaining production systems to the SLA targets for system availability, incident response and resolution time, and problem follow up.
 
Salary: 10000 - 15000 AED
Otherpay: Benefits
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Lloyd Adi

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