JOB OBJECTIVE

• The job holder will be responsible for overseeing daily operations, coordinating schedules, managing correspondence, and providing support to the Deputy Vice Chancellor and other senior administrators as needed.

DUTIES AND RESPONSIBILITIES:

• Oversee the planning, implementation, and monitoring of programs and projects under the DVC’s portfolio.
• Track action points from the DVC’s meetings and ensure timely follow-up across departments.
• Coordinate the development and monitoring of divisional and departmental workplans, KPIs, and performance reports.
• Provide secretariat support to committees chaired by the DVC, including agenda setting, minutes review, and action tracking.
• Draft, proofread, and edit correspondence, reports, presentations, and other documents on behalf of the DVC.
• Ensure compliance with institutional policies, statutory obligations, and accreditation standards within the DVC’s portfolio.
• Coordinate communication between the Deputy Vice Chancellor’s office and various internal and external stakeholders.
• Serve as a liaison between the Deputy Vice Chancellor and other departments, faculty, staff, students, and other stakeholders.
• Collaborate with other departments and offices to ensure seamless implementation of projects and initiatives within the DVC’s portfolio.
• Monitor project timelines, deliverables, and budgets and provide regular updates to the Deputy Vice Chancellor.

QUALIFICATIONS AND EXPERIENCE

• Master’s degree in Business Administration, Management, Communications or a related field from an accredited/recognised University.
• At least 5 years of work experience in administrative support roles, preferably in a higher education executive office setting.

OTHER SKILLS AND COMPETENCIES

• Strong organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously.
• Excellent written and verbal communication skills, with attention to detail and accuracy.
• Proficiency in office productivity software (e.g., Microsoft Office Suite) and database management systems.
• Ability to exercise sound judgment, discretion and professionalism in handling confidential information.
• Ability to supervise and motivate staff effectively.
• Ability to adapt to changing priorities and work collaboratively in a fast-paced environment.
• Knowledge of higher education policies, procedures, and governance structures is a plus.
• Ability to handle confidential and sensitive information.