KEY TASKS, DUTIES AND RESPONSIBILITIES

The ICT Manager is responsible for:

Lead the development and support of ENAF’s information and communication technology systems to meet the organization's needs in an optimal and cost-effective manner.

Oversee the management of the organization’s IT infrastructure, including servers, networks, databases, and telecommunications to ensure seamless communication and operations.

Implement cybersecurity measures and best practices to protect the organization’s networks, data, and systems from cyber threats and unauthorized access.

Prepare and manage the ICT budget, ensuring that projects and day-to-day operations are costeffective and are prudently managed.

Oversee ICT equipment purchase, maintenance, use and disposal.

Develop and implement internal ICT policies and procedures in line with local and global statutory requirements

Ensure compliance with the relevant data protection regulations.

Manage the contracts of external suppliers of information and communication technology equipment or services as required.

Conduct performance appraisals of team members to ensure development of team members through performance feedback, recommending training where appropriate and coach and mentor individuals for growth.

Identify all processes within ENAF that should be automated for maximum efficiency, enhanced revenue collection and efficient and effective service delivery.

Continuously analyse the risks associated with ICT infrastructure and recommend products and controls to mitigate the risks.

Prepare and present annual and monthly reports that aid management and board decision making.

ACADEMIC QUALIFICATIONS:

Bachelor’s degree in Information Technology, Computer Science, or related field.

Master’s degree is an added advantage.

EXPERIENCE & SKILLS

8 Years’ experience in IT, 2 of which should be in a management position.

Must have Microsoft Certified IT Professional (MCITP), CCNP, CCIE, or equivalent.

Proven knowledge and hands-on experience in software and hardware of IT equipment.

Proficiency in SQL, backup solutions, and data recovery.

Overseeing ERP, CRM, and other organizational systems.

Managing ICT expenditures and ROI on technology investments.