Learning and Development is responsible for designing and implementing learning strategies, managing training programs, and enhancing employee skills and knowledge.

KEY ROLES

Learning & Development

Design and implement training programs, learning modules, and staff orientation. Collaborate with managers to identify skill gaps and career aspirations.

Curate and publish a year-round learning calendar aligned with business strategy. Research best practices and lead the design of innovative learning programs. Evaluate effectiveness of learning initiatives and report on impact.

Performance Management

Lead and coordinate the company's performance management process. Track employee and departmental performance before/after training.

Promote performance conversations and structured improvement plans. Develop and implement a "Lintons Stars" program to groom top performers.

Support succession planning in collaboration with HR leadership.

KEY REQUIREMENTS

Education: Degree in HRM (postgraduate and retail industry background an advantage).

Membership: Must be a member of IHRM.

Experience: Minimum 5 years in Human Resources Development/training (preferably retail).

SKILLS & COMPETENCIES

Strong coordination, prioritization, and ability to work under pressure

Computer literacy and excellent communication skills

Confidentiality and high professional standards

Commercial awareness, analytical thinking, and sound judgment

Facilitation, leadership, and relationship-building skills