Customer Success Executive

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Company Details
Industry: Information Technology and Services
Description: SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation.ย  Headquarter and Development Centre in Tokyo, Japan. Branches in Kenya, Uganda, Nigeria and Indonesia
Job Description

Scope of work

  • Support corporate customers to utilize our service
  • Lead training with new customers (incl. product setup)
  • Check the usage of sales reps to identify who's using / not using
  • Communicate with sales reps in case they have any challenges in the usage
  • Solve challenges of customer (manager) satisfaction
  • Send reports accordingly
  • Other administrations

Working conditions

  • Working hours : 8:30-17:30
  • Working day: Monday – Friday
  • Compensation to be discussed based on his/her capability and experience
  • Probational period will be 3-6 months
  • Long-term employment decision to be made by the end of this period
Education: Degree, Diploma
Employment Type: Full Time

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