The HR Manager will play a crucial role in implementing strategic HR policies and processes across the hotel.

This role involves managing day-to-day HR operations, training industrial relations, as well as ensuring compliance with overseeing recruitment and onboarding. The ideal candidate will have strong interpersonal skills, a deep understanding of HR metrics and analytics, and the ability to engage and develop staff across all levels and business units. He/She needs to be a responsible, approachable and trusted individual who is seen as a “go to” person. Experience in the Hospitality sector is an added advantage

Key Responsibilities:

Oversee day-to-day HR functions, including leave management, attendance tracking, recruitment, and contracting.

Lead recruitment efforts to attract and hire top talent, ensuring a seamless onboarding process to provide a positive employee experience from day one.

Collect and analyze HR data to generate comprehensive reports and present HR metrics to leadership, supporting data-driven decision-making.

Implement and cascade performance metrics, fostering a culture of accountability and continuous improvement.

Develop and execute employee engagement initiatives to enhance the employee brand and reduce attrition rates.

Support or lead the development of Learning & Development strategies at the operational level, promoting a culture of growth and development.

Cascade strategic HR policies and processes to line managers and staff, ensuring consistent application across all properties.

Ensure compliance with labor laws and regulations across East Africa, adapting practices to meet legal requirements.

Oversee payroll processes, ensuring accuracy, compliance, and timely distribution of employee compensation.

Collaborate with the finance department to address payroll discrepancies and ensure adherence to financial regulations.

Ensuring alignment with overall organizational goals and strategies.

Manage and mentor a team of junior HR staff, fostering their professional growth and ensuring high performance.

Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certification is a plus.

Minimum of 8 years’ experience in a similar HR management role, preferably within the hospitality or related industry.

Strong understanding of labor laws and industrial relations in Kenya

Ability to read and interpret collective bargaining agreements and ensure compliance.

Excellent analytical skills and proficiency in HR metrics and analytics.

Demonstrated ability to engage and staff at all levels, with a focus on improving employee engagement and reducing attrition.

Experience in developing and implementing Learning & Development programs.

Strong interpersonal and communication skills, with the ability to build relationships with stakeholders at all levels.

Excellent communication skills across cultures

Energetic, team player who is willing to get involved

Strong organisational skills and ability to work well under pressure

Stakeholder engagement and relationship building

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Salary: Negotiable depending on experience

Location: Nairobi, Kenya

Career Level: Managerial level

Job Type: Permanent

Deadline for applications: 28/09/2025