Receptionist

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Company Details
Industry: Real Estate
Description: We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. So if you love to do your best work, to collaborate with others, and to have fun along the way, we'd love to talk with you.
Job Description

Main purpose / objective of the position:

  • To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the office.  General administrative tasks will also form part of this position as part of support to the entire team.

Decision making authority:

  • Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.

Experience / Education:

  • GR12 or equivalent and at least 2 years relevant experience.

Skills required:

  • Telephone skills; General Administrative skills; computer literacy (MS Office, particularly Outlook and Word); Ability to Multi-task; Interpersonal skills.

Knowledge required:

  • Switchboard
  • Policies & Procedure
  • Basic SHE experiences
  • Managing access control
  • Multilingual – English a prerequisite
  • Background in working within the heavy industrial manufacturing industry is advantageous
  • Driver's license code 8 

Competencies required:

  • Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self Confidence; Tolerance for Routine.

Major drivers of work volume:

  • Sophistication of switchboard equipment; number and complexity of incoming calls.
Education: Degree, Diploma
Employment Type: Full Time

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