ROLE RESPONSIBILITIES:

Key Healthcare Institutions / systems engagement

Accountable for Key Healthcare Institutions/systems engagement and collaboration

Identify key Customers, incl. decision making / influencing network. Understand Key institutions' needs, challenges, and priorities.

Drives engagement to ensure appropriate awareness about the Accord for a Healthier World value proposition and offering and how they address facilities unmet needs

Leads the long-term, consultative, senior level institution/system relationship to become the trusted business advisor.

Accord facility level implementation

Responsible for aligning with facilities leadership on unmet needs including health system strengthening solutions, HCP education and access/supply demand plans

By partnering with needed Pfizer cross-functional teams and internal subject matter experts, leads the development of a holistic plan for the institution and the co-creation of innovative solutions to meet the key institutions’ healthcare priorities in those areas of joint interest supporting a legitimate unmet patient need and tangible patient outcomes.

Leads onboarding of new healthcare facilities to the Accord program as aligned with MoH and other government stakeholders

Support the product supply process/availability of medicines per the existing Accord agreement by ensuring robust facilities team training on portfolio, demand planning at facility level and ensuring those needs are integrated in the overall Accord national/Regional plans

Insights & improvement

Conduct or support environmental scans to better understand the current landscape, unmet needs to support evolving the solutions offered to the facilities through Accord initiative.

Work with key institutions stakeholders and Pfizer SMEs to help identify and quantify institution needs to best incorporate into the national implementation plans, including areas related to healthcare system strengthening and product supply

Work with key stakeholders and internal subject matter experts on quality improvement Initiatives to enhance patient care optimization at a facility, regional, provincial and national levels

KPIs

Development/Fulfillment of strategic and operational plans for the prioritized healthcare institutions/systems.

Successful delivery of in scope Accord healthcare strengthening solutions and enablement of product access & supply plans and associated patient impact

Achievement of facility level implementation and impact metrics in alignment with the broader Accord measurement framework

Skills & Competencies

Strategic Relationship Management

Proven ability to build and maintain long-term, trust-based relationships with senior stakeholders in healthcare institutions.

Skilled in stakeholder mapping and engagement planning.

Healthcare System Knowledge

Strong understanding of healthcare delivery models, institutional decision-making processes, and system-level challenges.

Familiarity with health system strengthening approaches and public health priorities.

Program Implementation & Coordination

Experience leading multi-stakeholder program rollouts, ideally in healthcare or public health settings.

Ability to coordinate cross-functional teams to deliver tailored solutions at the facility level.

Consultative & Solution-Oriented Thinking

Ability to identify unmet needs and co-create innovative, sustainable solutions with internal and external partners.

Skilled in translating strategic goals into actionable plans.

Data-Driven Insights & Continuous Improvement

Experience conducting environmental scans, needs assessments, and using data to inform strategy.

Familiarity with quality improvement methodologies and impact measurement frameworks.

Communication & Influence

Strong verbal and written communication skills.

Comfortable presenting complex ideas to senior leaders and external partners.

Relevant Experience

Healthcare or Life Sciences Background

5–8 years of experience in healthcare, pharmaceuticals, public health, or related fields.

Experience working with Ministries of Health, NGOs, or healthcare institutions is a plus.

Cross-Functional Collaboration

Demonstrated success in working across departments such as medical affairs, supply chain, access, ...

Project or Program Management

Experience managing complex projects with multiple stakeholders and measurable outcomes.

Familiarity with tools like project charters, implementation roadmaps, and KPIs.